Shipping policy
Shipping policy
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If the product requires printing (phone cases, apparels with graphics, mugs, badges etc.) they are sent to print job which might take upto 3-4 days to get the print job done before shipping.
Domestic Shipping Rates and Estimates
All purchases are eligible for FREE SHIPPING.
|
Shipping option |
Estimated delivery time |
Price |
|
Domestic (within India) |
5 to 10 business days (depends on carrier) |
FREE SHIPPING |
|
United States |
7 to 14 business days (depends on carrier) |
FREE SHIPPING |
| United Kingdom | 7 to 14 business days | FREE SHIPPING |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@radiantcraft.shop with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@radiantcraft.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@radiantcraft.shop.